Terms of Service
TODO before launch: confirm the support inbox [email protected] is live. Boilerplate only — not legal advice.
Agreement
LinkMarshal is a trade name of Cranor Ventures LLC, a Utah limited liability company. These Terms are an agreement between you and Cranor Ventures LLC doing business as LinkMarshal (“LinkMarshal,” “we,” and “us”). They govern your use of LinkMarshal websites, Chrome extension, APIs, and related services (the “Service”). By accessing or using the Service you agree to these Terms.
US-only; eligibility
The Service is offered only in the United States, to US residents and US organizations. You represent that you are a resident of the United States, or are using the Service on behalf of an organization based in the United States, and that you are using it from the United States. We block sign-ups, waitlist submissions, and access from outside the United States. Location checks based on your network can be bypassed (for example with a VPN), so this eligibility requirement applies regardless of how you connect; using a VPN or similar tool to access the Service from outside the United States is not permitted. If we believe you are not eligible, we may suspend or close your access without liability.
You must be at least 18 years old (or the age of majority in your state) and able to form a binding contract. The Service is a business tool and is not intended for children under 13.
Accounts
You are responsible for your account credentials, API keys, and for activity under your account. Team admins are responsible for members they invite.
Acceptable use
- Do not misuse the Service (scanning, abuse, infringing content, malware, or violating applicable law).
- Do not attempt to bypass usage limits, geo restrictions, or security controls.
- Do not resell the Service except as expressly allowed in a written agreement.
Early access / beta
Features may change, break, or be withdrawn during early access. Pricing on the marketing site is provisional until billing is enabled.
Plans, trials, and billing
The Free plan includes up to 3 members and 100 links per calendar month (UTC), and no AI agents. Paid plans are billed per workspace, monthly or annually, through Stripe. Prices are in US dollars and exclude tax; applicable sales tax is calculated and added at checkout based on your billing address; Team and Command include 15 members, and each member from the 16th on is billed as an extra member as shown on the pricing page. AI agents are not billed as members; each plan includes the number of agents shown on the pricing page.
Free trial. A new workspace may get a 14-day Team trial with no card required, with up to 2 AI agents. When the trial ends, the workspace moves to the Free plan unless you subscribe. Agents above the Free plan’s limit are disabled, not deleted. One trial per person and organization: a returning customer, the same person using another email address, or a company that already had a trial does not automatically get another one. Our support team may grant one at its discretion.
Subscriptions renew automatically until canceled. You can cancel at any time; access to paid features continues until the end of the current billing period, then the workspace moves to Free.
Refunds and cancellation
Cancel any time. You keep access to paid features through the end of the period you have already paid for, then the workspace moves to Free. Canceling takes effect at the end of the current billing period, not immediately.
No prorated refunds. We do not refund unused time when you cancel or change plans, including unused months of an annual plan.
Goodwill refund. At our support team's discretion, we may give a goodwill refund if you ask within 7 days of your first charge. To ask, use the support contact in this policy.
Applicable sales tax is charged as shown at checkout. If a refund is given, tax already collected is returned as part of it.
Intellectual property
We retain rights in the Service and branding. You retain rights in your content (campaign names, URLs, and similar). You grant us a limited license to host and process that content solely to provide the Service.
Disclaimer
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LINKMARSHAL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM OR (B) USD $100.
Indemnity
You will indemnify and hold us harmless from claims arising from your content, your use of the Service, or your breach of these Terms.
Termination
You may stop using the Service at any time. We may suspend or terminate access for breach, risk, or non-payment. Provisions that should survive (including liability limits) will survive termination.
Canceling a paid plan moves your workspace to the Free plan at the end of the billing period; it does not delete your data. Before you close a workspace, export your Library (CSV) and Rules (JSON/CSV) from the admin. If an owner closes the workspace, we keep it for 30 days so you can restore. After that we delete team personal information; account, billing, and de-identified usage remain. We cannot recover member-level data after the grace period.
Governing law; venue
These Terms are governed by the laws of the State of Utah, USA. Exclusive venue for disputes lies in the state or federal courts located in Utah, except where prohibited by law.
Notices and contact
Legal notices under these Terms may be sent to [email protected]. Questions may use the same address. Privacy: [email protected].